Outreach Privacy Notice
If we emailed your shop about one of our apps, this page explains where your address came from and what we do with it.
1. Who we are
JINGA SIA is a software studio registered in Riga, Latvia, that makes small Shopify apps. We are the data controller for the processing described here. Contact: support@jinga.dev.
2. What we hold and where it came from
The business contact details your shop publishes on its own website: the shop's name, its website address, and the email address on its contact page. Where the shop's own website names its owner, we may also use their first name to address the email. We note a few public facts about the shop's products so the email is relevant, for example that it sells fabric by the half metre. We do not buy lists, use data brokers, or look people up on social media.
Once we have written, we also record when we emailed you, whether you replied, what kind of reply it was (for example interested, a question, or not interested), what you wrote, and whether your shop later installed, trialled or paid for the app we wrote about.
3. Why, and on what legal basis
To ask a business whether one of our apps would solve a problem it visibly has, to answer if it replies, and to measure which of our emails work (which get replies and lead to an install or a trial) so we can improve them and stop sending ones that don't. The legal basis is our legitimate interest in offering a relevant product to businesses (Art. 6(1)(f) GDPR). We write to businesses only, about their business: for each of our apps, one first email and at most one short follow-up, and at least 90 days between emails about different apps. Saying no once stops emails about all of them.
4. Who sees it
We do, and our email provider, Zoho, which hosts our mailbox in its EU data centres and processes the emails on our behalf under a data-processing agreement; where Zoho's corporate group is outside the EU, transfers are covered by EU standard contractual clauses. The list we keep of shops we have contacted stays on our own machine. We do not sell, publish or share it with anyone else.
5. How long we keep it
- If you do not reply: we delete your details within 90 days of our last email, except a minimal record that we wrote (your email address, your shop's website address, which app and when), kept only so that we never email you about the same app twice.
- If you reply: we keep the conversation as ordinary business correspondence for as long as it is useful to it.
- If you ask us not to write again, or our email to you cannot be delivered: we keep only your email address and your shop's website address on a do-not-contact list, so that we never write to them again.
6. Your rights
You can object at any time: reply "no thanks", or write to support@jinga.dev, and we will not contact you again. You can also ask for access to, correction of, or deletion of your data, or to restrict its use, and we will answer within a month. You can complain to a supervisory authority: in Latvia, the Data State Inspectorate (Datu valsts inspekcija, dvi.gov.lv), or the authority in your own country.